I enjoyed working with your Representative and also enjoyed being introduced to Shaw Products. The quality appears to be synonymous with a previous selection I made but company couldn't get the style I wanted. I introduced my niece to my representative and she liked the product and recently signed a contract for approximately $ 5000. I'm hopeful she too will receive the Same quality of service I did
Very quality work and the flooring I love. It really made my bathroom look so much better. Thanks for a GREAT JOB well done.
Difference between expectations about what the price/job included and what it didn't. We seemed to run into a few misunderstandings that would've been better handled on the front end.
Steve & Amy Gruendel
Product and service was good
Vincent & Marian Alaimo
Customer service is great. Did exactly what you said you do and stand by your service.
Mom says that the work was great.
Excellent customer service thru the entire process. The installers were friendly, and very professional. From the beginning to the end, FCI South East Charlotte were a pleasure to work with.
From my first meeting with Vicky Atkinson, Owner/Rep, I knew I was going to do this floor installation. She was there to answer questions throughout the installation. The installers were polite, in tune to me as the home owner and great at their jobs, which they amazingly completed in one day!! I would not hesitate to refer FCI to friends and neighbors! Linda A. Russo, RN